Win007 Privacy Policy – Personal Data Protection Our Members

1Introduction and Scope of This Policy

Win007 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy describes the data collection and management practices implemented at win007.biz and all related services, including Android and iOS mobile apps.

This policy applies to all registered members, website visitors, and anyone who interacts with the win007 platform in any capacity. By using win007 services, you agree to the practices described in this Privacy Policy.

Win007 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of personal data collection, processing, and storage. We believe that transparency about how we handle your data is the foundation of the trust you place in us.

2Types of Personal Data Collected

Win007 collects the personal data necessary to provide high-quality services to our members. The following are the types of data we collect:

Win007 only collects data that is genuinely necessary for the stated purposes. We do not collect sensitive information beyond what is required for platform operations.

3How Data Is Collected

Win007 collects your personal data through various transparent means:

Directly from You

• Account registration form — name, email, phone number and date of birth.
• Identity verification process (KYC) — identification documents you submit.
• Communications with our customer support team via live chat.
• Feedback and customer satisfaction surveys you voluntarily participate in.

Automatically During Platform Use

• Server activity logs — access times, pages visited, and actions performed.
• Cookies and tracking technologies as described in Section 7 of this policy.
• Technical data from your device including IP address, browser type and operating system.
• Approximate geolocation data (state/city) based on IP address for security purposes.

4Purpose of Personal Data Use

Personal data collected by win007 is used solely for the following legitimate and reasonable purposes:

• Account management: Creating, verifying, and managing your member account on the win007 platform.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions in your account.
• Identity verification (KYC): Verifying your identity to comply with anti-money laundering (AML) requirements and prevent fraud.
• Customer support: Providing technical assistance and account-related support when you contact us.
• Service communications: Sending important notifications related to your account, transactions, and security updates.
• Marketing (with consent): Sending promotional information, bonuses, and exclusive offers — only where you have given your consent.
• Service improvement: Analyzing usage patterns to improve platform functionality and user experience.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorized access.
• Legal compliance: Fulfilling reporting and compliance obligations required under applicable Malaysian law.

Win007 will not use your personal data for any purpose other than those stated above without first obtaining your additional consent.

5Data Sharing with Third Parties

Win007 does not sell, rent, or disclose member personal data to third parties for their own commercial purposes. However, we may share data in the following limited situations:

• Authorized service providers: Payment providers, game providers, and technical support companies that assist win007 operations — all bound by strict confidentiality agreements.
• Legal requirements: When required by law, court order, or legitimate enforcement authorities in Malaysia.
• Fraud prevention: Limited sharing with registered anti-fraud agencies to detect and prevent illegal activity.
• Business transfers: In the event of any merger, acquisition, or sale of company assets, member data will be transferred with the same level of protection.

All third parties with whom win007 shares data are required to comply with data protection standards equal to or higher than those set out in this Privacy Policy.

6Data Retention and Security

Win007 retains member personal data for as long as the account is active and for a reasonable period after account closure to meet legal and compliance requirements. Financial records are retained in accordance with the period stipulated by Malaysian law.

The technical security measures we implement include:

• 256-bit SSL encryption for all data transmitted between your browser/app and win007 servers.
• Data-at-rest encryption for all data stored in our databases.
• A layered access control system ensuring only authorised personnel can access member data.
• Regular auditing of access logs to detect any suspicious activity.
• Penetration testing conducted regularly by independent security experts.
• Regular data backups to secure, geographically separate locations to ensure service continuity.

While we take all reasonable precautions, no system can guarantee 100% security in the digital age. We encourage members to play their part in keeping their accounts secure by using strong passwords and not sharing login credentials.

7Cookies and Tracking Technologies

Win007 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used

• Essential cookies: Required for core platform functions such as login session management and security. Cannot be disabled.
• Performance cookies: Collecting anonymized data on how visitors use the website to help us make improvements.
• Functional cookies: Remembering your preferences such as language, display settings, and login details (if you choose to be remembered).

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the overall functionality of the win007 platform.

8KYC and Identity Verification Process

As a platform compliant with anti-money laundering laws, win007 carries out a thorough KYC (Know Your Customer) process. This involves collecting and verifying documents such as MyKad, passport, and other supporting documents where required.

Documents submitted for KYC purposes:

• Stored in a protected environment with strict access controls.
• Accessible only by specifically authorized compliance teams.
• Not shared with any third party except where required by law.
• Deleted once no longer required in accordance with the prescribed retention policy.

9Member Rights Regarding Personal Data

As a win007 member, you have the following rights regarding your personal data under Malaysia's PDPA 2010:

• Right of access: You have the right to obtain a copy of the personal data we hold about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete information.
• Right to erasure: You have the right to request the deletion of your personal data, subject to legal compliance requirements.
• Right to restrict processing: Under certain circumstances, you have the right to request that we restrict how we process your data.
• Right to object: You have the right to object to the processing of your data for marketing and analytics purposes.
• Right to withdraw consent: You have the right to withdraw your marketing consent at any time without affecting your core services.

To exercise any of the above rights, please contact the win007 customer support team via live chat. We will process your request within a reasonable timeframe and no later than the deadline set by law.

10Child Protection

Win007 is a platform dedicated to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

Should we find that data has been collected from a person under the age of 18, the account in question will be terminated immediately and all related data will be deleted without delay.

Parents and guardians who suspect that a minor under their care has registered at win007 are urged to contact our customer support immediately via live chat.

11Amendments to This Privacy Policy

Win007 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All changes take effect upon publication of the updated version at win007.biz.

For material and significant amendments, win007 will notify members via their registered email or in-app notification before the changes take effect. Continued use of the platform after such notice constitutes acceptance of the updated Privacy Policy.

The "Updated" date shown at the top of this document indicates the date this document was last reviewed. We encourage members to check this page periodically.

12How to Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how win007 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly in the win007 app or via our website — the fastest way to get help.
• Email: [email protected] — for official inquiries related to privacy and data protection.
• FAQ Page: Visit FAQ page ours for answers to frequently asked questions about privacy.

We are committed to responding to all privacy-related inquiries within a reasonable timeframe. For cases requiring further investigation, we will provide an estimated resolution time in our first response.